Charles Thomas Palmer
613 Russetwood Lane (H) 770-795-0930
Powder Springs, GA (C) 856-562-7630
SUMMARY
Value-based leader with extensive experience and a solid track record leading teams and building collaborative relationships that have achieved increased profits and market share in the building materials industry. Recognized strengths include improving processes, negotiating win-win agreements with vendors and major accounts, customer service focus, implementing business strategies that leverage industry experience to capitalize on market opportunity. Areas of expertise:
Business Development Organizational Development Process Reengineering
Team Building Finance & Budgeting Logistics & Distribution
Strategic Planning Multi-Site Operations Strategic Alliances
EXPERIENCE
BlueLinx Corporation, Atlanta, GA 2002 - 2007
General Manager
This position is responsible for overall strategic planning and management of all functional areas of operations for this $120 million region which also included directing the daily initiatives for a staff of 60. Also, tracked regional expenses and developed budgets, forecast and sales targets that aligned with corporate goals.
• Leveraged industry and business expertise to maximize sales opportunities while maintaining budgets and headcount.
• Initiated and managed cross functional communications which provided opportunities to increase margins by teaming with other contacts in key accounts.
• Monitored industry trends to improve product position with key accounts and uncover new revenue streams.
• Established staff training and career development programs to increase knowledge and productivity which resulted in several promotions.
• Managed commodity and specialty businesses.
• Cultivated strategic client relationships that strengthen competitive position with key accounts and increased market share.
Georgia Pacific Corporation 1996 - 2002
Area Sales Manager
As Area Sales Manager the responsibilities included directing inside and outside sales activities, industry trend observations, staff management and business partnerships.
• Developing effective, efficient business processes that accelerate sales volume while enhancing margin building successful teams.
• Negotiated customer and vendor agreements to obtain competitive pricing, new account penetration and improve product distribution.
• Instituted a sustainable competitive advantage through identifying market trends and interpreting the competitive landscape.
 
Branch Manager/Salisbury, MD 1992 - 1996
This position’s responsibilities included P&L oversight for commodity and specialty businesses with annual revenues ranging $25 million.
• Earned broad base of experience through accountability for sales generation.
• Managing business partnerships, operational decision making and developing team members.
PREVIOUS PROFESSIONAL EXPERIENCE
Georgia Pacific Corporation
Paper & Forest Products Industry
• Lumber Manager, New Castle, De
• Outside Sales, New Castle, De
• Operations Manager, New Castle, De
Building Materials Industry
Regional Western Lumber Manger/Denville, NJ
• Managed Western Lumber Department in the Northeast Regional Office.
KEY ACCOMPLISHMENTS
• Improved customer retention through implementation of comprehensive customer service and reward programs.
• Decreased employee training time with introduction of streamlined processes, mentoring program and written standard operating procedures.
• Cut operating costs annually by reducing non-value added operations, improving employee efficiency, upgrading personnel and obtaining process-improvement input from vendors.
• Reduced uncollectable accounts to less than 1% of sales.
• Pared inventory 25% through product re-engineering. Eliminated slow and dead inventory to less than 1/2%.
• Increased Commodity / Specialty sales mix from 85% Commodity/15% Specialties to 48% Commodity / 52% Specialty resulting in significant increase in ROI, maximizing profit per truckload which in turn reduced logistics expense.
HONORS AND AWARDS:
• Georgia-Pacific's - Vice-President's Round Table, 1981 and 1985
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